Below is a list of branches and contact for Liberty Life Insurance:
Contact Centre : 0711 028 000
SMS: 20120
USSD: *373#
Email: csc@libertylife.co.ke
Opening hours: Mon – Fri 8:15 a.m. – 5:00 p.m Sat: 9:00 a.m. – 1:00 p.m. Public Holidays – Closed
For funeral claims please send the claim form to: funeralclaims@libertylife.co.ke
Heritage Insurance
Non-medical business:
General email: Info@heritage.co.ke
Switchboard telephone numbers: 0711039000 or 0734101000
For Health Insurance queries please use the contacts below:
- 0711 076333 – Medical Call Centre ( 24/7)
- 0722 619098 – James Obuya (Head of care management and claims)
- 0722 714839 – Agnes Kinya (Business Development Manager) Health Business
- 0723 668931 – Ian Njogu (Underwriting manager) Health Business
- 0721 682241 – Dorcas Mwisa (Medical Finance)
- 0723 810927 – Doreen Chilo (Medical Finance)
Retail medical:
Email: retailmedical@heritage.co.ke
Telephone number: 0741403221
For specific departmental queries feel free to call the undersigned:
- Benjamin Maina – Head of Underwriting – 0722979806
- Daniel Wachira – Claims Manager – 0725701716
- Simon Chege – Head of Retail business (Branches) – 0722657504
- Faith Karira – Customer Experience Manager- 0797170658