How to start a phone repair business in Kenya?


Mobile phone repair business is among the most profitable businesses in Kenya, one can make up to Ksh100,000 per day especially if they set the business in a crowded area. It’s also one of the easiest businesses to start and do in Kenya.

Step 1

The first step is to equip yourself with the skills. When someone brings to you a phone, you have to be able to know what the issue is.The skills are obtained from other mobile phone repair specialists. In places like Nairobi, there are many in the CBD.Befriend a couple of them and pay them to train you about the work.Usually,the phone they repair have similar problems, either the screen has issues or charging system is fault. The problems are common and it’s easy to diagnose them.

There are also few colleges which offer training on Mobile Phone repair, you can join one.

Step 2

Do market research

Do market research to determine competition, opportunities and risks. If you are within Nairobi, you will find it easy to start the business because the population with smartphones is high. You can also start near universities and colleges.

Step 3

Look for capital to start the business. The required capital range from Ksh 50,000 to Ksh 100, 000.Generally, what you require is to set up a working area, one room where clients will bring the phones. You also need tools to help you perform your work.

Since this is a business like any other business, you will be required to pay for a licence.The license costs Ksh 10,000 to Ksh20, 000 depending on your county.

Step 4

Start the business. Don’t wait for the right time to start the business, wake up one morning and open the door, wait for customers. You can start your own website to market yourself. Create also social media pages and direct people to your area.

Make use of social media because nowadays clients are on social media.

You expect to make at least Ksh500 from one client. If you get 5 clients daily, you’ll earn over 7k.

Note:Don’t be used by thieves to flush stolen phones, don’t buy stolen phones from thieves—do genuine business.


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