Qatar Airways Paybill Number and how to pay via Mpesa

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Qatar Airways Paybill Number is 816850. Mpesa is one of the payment options for the airline.

How to pay via Mpesa

1.  Book your ticket at qatarairways.com or at any Qatar Airways sales office.

2.  When you book your ticket online, select ‘Pay Later’ option. Your booking will be kept on-hold for 48 hours to allow for payment.

3.  Select the ‘Pay Bill’ option from the M-PESA menu on your phone and enter business number 816850.

4.  Enter your Qatar Airways booking reference as the account number and insert the amount you are paying in KES.

5.  Enter your M-PESA PIN, reconfirm the business number and amount in KES and press OK to complete the transaction.

6.  You will receive an SMS from M-PESA with a confirmation code.
An e-ticket will be sent within 48 hours to the e-mail address provided at time of booking. If you do not receive your e-ticket within 48 hours, please contact the customer service team on 020 2800000.

You can also use M-PESA when changing your reservation at the sales office, if a change of reservation fee applies. Changes in reservations made online can only be paid with credit cards.

In case you want to contact customer care regarding the payment, use the following details:

Land line: 020 2800000

E-mail: reservationnairobi@ke.qatarairways.com

Payment transactions through M-PESA should be made during business hours to ensure timely ticket issuance:

  • Monday – Friday:                    0830 – 1700 hours
  • Saturday:                                 0900 – 1200 hours
  • Sundays and Public Holidays: Closed

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