Safaricom has revised the withdraw charges through Mpesa. Below we provide a table that shows the details:

Mpesa Transaction Charges(2025)

TRANSACTION RANGE (KSHS)		TRANSACTION TYPE AND CUSTOMER CHARGES (KSHS)
MIN	MAX	TRANSFER TO M-PESA USERS, POCHI LA BIASHARA AND BUSINESS TILL TO CUSTOMER	TRANSFER TO OTHER REGISTERED MOBILE MONEY USERS	WITHDRAWAL FROM M-PESA AGENT
1	49	Free	Free	N/A
50	100	Free	Free	11
101	500	7	7	29
501	1,000	13	13	29
1,001	1,500	23	23	29
1,501	2,500	33	33	29
2,501	3,500	53	53	52
3,501	5,000	57	57	69
5,001	7,500	78	78	87
7,501	10,000	90	90	115
10,001	15,000	100	100	167
15,001	20,000	105	105	185
20,001	35,000	108	108	197
35,001	50,000	108	108	278
50,001	250,000	108	108	309

ATM Withdrawal Tariff
Min	Max	Kshs
200	2500	35
2501	5000	69
5001	10000	115
10001	35000	203

OTHER TRANSACTIONS	KSHS
All Deposits	FREE
M-PESA Registration	FREE
Buying Airtime through M-PESA	FREE
M-PESA Balance Enquiry	FREE
Change M-PESA PIN	FREE

Note:

1. Maximum Account Balance is Kshs.500,000
2. Maximum daily transaction value is Kshs.500,000
3. Maximum amount per transaction is Kshs.250,000
4. You cannot withdraw less than KShs. 50 at an M-PESA agent outlet.

You cannot transfer over Ksh35,000 to unregistered number.The maximum amount of money to withdraw from ATM is Ksh 35,000 per day.

ATM Withdrawal charges(2025)

Range (Kshs)	ATM Withdrawal Fee (Kshs)
200 – 2,500	35
2,501 – 5,000	69
5,001 – 10,000	115
10,001 – 35,000	203

Mpesa Paybill charges(2025)

Transaction Range	Customer Pays	Business Pays	Total
0 – 49	0	0	0
50 – 100	0	0	0
101 – 500	5	0	5
501 – 1,000	10	0	10
1,001 – 1,500	10	5	15
1,501 – 2,500	13	7	20
2,501 – 3,500	16	9	25
3,501 – 5,000	16	18	34
5,001 – 7,500	17	25	42
7,501 – 10,000	18	30	48
10,001 – 15,000	18	39	57
15,001 – 20,000	19	43	62
20,001 – 25,000	20	47	67
25,001 – 30,000	20	52	72
30,001 – 35,000	21	62	83
35,001 – 40,000	23	76	99
40,001 – 45,000	23	80	103
45,001 – 50,000	24	84	108
50,001 – 70,000	24	84	108
70,001 – 250,000	24	84	108

Business Bouquet Paybill charges

Transaction Range	Customer Pays
0 – 49	0
50 – 100	0
101 – 500	5
501 – 1,000	10
1,001 – 1,500	15
1,501 – 2,500	20
2,501 – 3,500	25
3,501 – 5,000	34
5,001 – 7,500	42
7,501 – 10,000	48
10,001 – 15,000	57
15,001 – 20,000	62
20,001 – 25,000	67
25,001 – 30,000	72
30,001 – 35,000	83
35,001 – 40,000	99
40,001 – 45,000	103
45,001 – 50,000	108
50,001 – 70,000	108
70,001 – 250,000	108

Customer Bouquet Tariff

Transaction Range	Business Pays
0 – 49	0
50 – 100	0
101 – 500	5
501 – 1,000	10
1,001 – 1,500	15
1,501 – 2,500	20
2,501 – 3,500	25
3,501 – 5,000	34
5,001 – 7,500	42
7,501 – 10,000	48
10,001 – 15,000	57
15,001 – 20,000	62
20,001 – 25,000	67
25,001 – 30,000	72
30,001 – 35,000	83
35,001 – 40,000	99
40,001 – 45,000	103
45,001 – 50,000	108
50,001 – 70,000	108
70,001 – 250,000	108