Ruiru Juja Water and Sewerage Company, how to apply for water connection, how to pay for water bills, customer care contacts, careers and tariffs

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Ruiru-Juja Water and Sewerage Company is tasked with supplying water in Ruiru and Juja.Below we provide important details you wish to know about the company.

Ruiru Juja Water and Sewerage Company payment methods

How To Check Account Status

MPESA Paybill Numbers
KCB Account Paybill: 522223
Family Bank Account Paybill: 222178

How to Pay Your Water Bill

For Bank Payments:
KCB: 1102724033
Family Bank: 024000002855

How To Make Mobile Payments (MPESA)

MPESA Paybill Numbers:
KCB Account Paybill: 522223
Family Bank Account Paybill: 222178

Documents required when applying for water connection

New Water Connection

  • Ownership document i.e Title deed, allotment letter, sale agreement
  • Copy of national identification card (ID)
  • Copy of KRA Pin
  • Kindly submit the above documents at our customer service

Water Tariffs

Connection TypeApproved (Kshs.)
Domestic Consumer (single dwelling)1,500
Domestic Consumer (single connection serving more than one single dwelling including flats) consuming more than 200 cubic meters10,000
Water Kiosks where anticipated monthly consumption is: 
Less than 50M31,000
Between 50M3 and 100M32,000
Between 100M3 and 150M32,500
More than 150M33,000
Retail shops, workshops and offices consuming more than 10 cubic meters3,000
Bar, restaurant and lodgings more than 15 cubic meters5,000
Hotel class ‘A’ and ‘B’ less than 150 cubic meters10,000
Hotel class ‘C’ and ‘D’ more than 150 cubic meters15,000
Hospitals more than 150 cubic meters20,000
Minor Construction site (temporary connection) less than 200 cubic meters10,000
Large construction site (temporary connection) more than 200 cubic meters50,000
Light industries less than 200 cubic meters10,000
Medium industries 200 to 300 cubic meters15,000
Heavy industries more than 300 cubic meters20,000
Health centres/dispensaries less than 150 cubic meters5,000
Schools/colleges/other institution more than 200 cubic meters10,000
Schools less than 200 cubic meters5,000
Topping up of consumer deposit after disconnection based on actual average consumption for domestic consumersThe actual cost subject to a minimum cost of 2,500

For any enquires, kindly contact their customer services on:  +254743944896 OR 0202022651

Ruiru-Juja Water and Sewerage Company Customer Care Contacts

Address: Ruiru, Kiambu County.
Email: info@ruiruwater.co.ke
Press: press@ruiruwater.co.ke
Tel: 0743 944 896, 020 2055 651
0743 944 876 – Whatsapp only
0700 248 263 – SMS only
0800 720 820 – Toll free

Miscellaneous Information

0743 944 896 
020 2055 651 
0743 944 876 – whatsapp only
0700 248 263 – sms only
0800 720 820 – toll free

How to pay for water bill using KCB Paybill Number

  • Go to Mpesa
  • Select Lipa Na Mpesa
  • Select Paybill
  • Enter Business Number (522223)
  • Enter Account Number(Your Account Meter Number)
  • Enter Amount
  • Enter Mpesa Pin and Send

How to pay for water bill using Family Bank Paybill Number

  • Go to Mpesa
  • Select Lipa Na Mpesa
  • Select Paybill
  • Enter Business Number (222178)
  • Enter Account Number(Your Account Meter Number)
  • Enter Amount
  • Enter Mpesa Pin and Send

You will receive a confirmation that the money has been received.

Careers

You can also apply to get a job at the institution. Applications are done on the company’s website.

Shortlisted Candidates will be required to bring the following for the interview:

  1. Original Academic and Professional Certificates
  2. Original National ID
  3. Testimonials and other relevant support documents.

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